Privacy Policy

This privacy policy explains how Claudia Roppelt collects, uses, and protects your personal information when you use our website or book our dog training services.

1. About

Claudia Roppelt is a self-employed dog trainer based in London, UK. If you have any questions about this policy, you can contact us at hello@londondogacademy.co.uk

2. What Information I Collect

When you fill in my booking or contact form, I may collect the following information:

Your name, email address, and phone number

Your dog's name, breed, and age

Details about your training goals or concerns

Your general location or postcode

3. How I Use Your Information

I use the information you provide solely to respond to your enquiry, arrange and manage your training sessions, and send any follow-up communications you have agreed to. I do not use your data for marketing purposes without your explicit consent.

4. How I Store Your Information

Your information is stored securely and is only accessible to me. I retain your details for as long as is necessary to provide my services and comply with legal obligations. You can request deletion of your data at any time by contacting me.

5. Sharing Your Information

I do not sell, trade, or share your personal information with third parties. Your data will never be passed on to other businesses or used for advertising purposes.

6. Cookies

My website may use basic cookies to improve your browsing experience. These do not collect personally identifiable information. You can disable cookies in your browser settings at any time.

7. Your Rights

Under UK GDPR, you have the right to access the personal data I hold about you, request corrections, request deletion, and withdraw consent at any time. To exercise any of these rights, please contact me at [your email address].

8. Changes to This Policy

I may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top.

9. Contact

If you have any questions about this privacy policy or how I handle your data, please get in touch at hello@londondogacademy.co.uk.